About Hall's Window Center

Our attention to service starts before our customers even decide to do business with us. We believe that a good education in windows and doors helps consumers make decisions they'll be happy with - for the life of their purchase. We provide informational materials on all of our products and services and we invite you to visit our showrooms to see our window and door options close up, so that you can visualize how they might look in your home.

Our Window and Door Consultants are not simply sales people - it takes years of experience to be able to assist with design issues and analyze choices - for both aesthetics and for function. Most companies favor the "one call close" style of business. You have probably heard stories from friends of "the salesman who wouldn't leave until we signed" - we certainly have! In every way, we are different. We encourage you to take as many meetings with us as you need to make sure that you are comfortable with the fact that we are providing the right solution for you.

Our Team of Technical Experts will follow our Window and Door Consultants. They will take detailed measurements and double check the order specifications to confirm all of your aesthetic and functional choices. With another set of experts, we can make sure that your custom installation will meet your expectations, start to finish.

Our Project Managers will take over your project once your product has been ordered. Your project manager will work with you to schedule your installation and will act as your direct line of communication with us. He will ensure that your project goes smoothly, that you receive prompt attention and that you are completely satisfied with the quality and installation of your beautiful new doors and/or windows.

Our Installation Crews are great at all handling all of the details. If there are any issues they are resolved on site. Our crews are neatly dressed professionals, who understand the importance of taking good care of your home. They are very careful about where they step, and of course, they do a complete cleanup after the job. Perfection is always our goal, and we will work hard to earn your enthusiastic feedback. Our Installation Crews follow a detailed 10-step process for every installation:

• Prepare the area
• Remove the old window or door
• Inspect for rot or damage
• Prepare and clean the opening
• Install the new window or door
• Insulate and seal the window or door area
• Inspect the window or door operation
• Apply all trim
• Clean the work area
• Dispose of the old windows or doors

And, there is, of course, our Corporate Office - a key member of our Team. They take an active interest in ensuring that we represent Andersen and Renewal by Andersen in the best possible light. They survey each and every one of our customers looking for feedback. No one else in the industry has this level of attention to detail and commitment to customer satisfaction. Our parent company, Andersen, has been around for over 100 years because of their high standards. We understand that we are responsible for maintaining their legacy. We have been awarded the Customer Satisfaction award every year, an award given to only the best Renewal by Andersen dealers in the nation.

We are committed to "doing the right thing" AND to "doing things right". We believe that it is the only way to build and maintain our excellent reputation - one happy customer at a time. We are very serious about your feedback... it is our way of showing you that we are sincere in our efforts. We strive to exceed your expectations, through every step in the process - and we encourage you to let us know if you identify an area where we can improve.