Renewal by Andersen, headquartered in Bayport Minnesota, has announced that Sacramento's Bob Grandinetti, owner of Halls Window Center, is the recipient of the prestigious annual Top Networking Affiliate award. (http://www.hallswindowcenter.com) As a leader in the home improvement industry and renowned for producing top-rated, customer-centric products, Renewal by Andersen takes customer service seriously. Each year, the company recognizes one outstanding affiliate who has proven to deliver superior service to its family of customers. This year, Sacramento's own Bob Grandinetti claimed the honor.
"Of course it wonderful to win an award of such high prestige, but the real reward is the knowledge that our customers feel peace of mind after choosing Halls as their window replacement company. Sacramento is my home, and the residents here are our friends and family - and that is how we treat every customer that comes to us with their home improvement dreams," says Grandinetti.
Based on customer testimonials, many of which are posted on the Halls website, Sacramento residents seem to agree that Grandinetti and the Halls team have justly earned the award. But like a true winner, Grandinetti does not covet the practices that led him to lay claim to the honor. Instead, he spends time with other affiliates, helping them learn the success practices employed in Sacramento so that they too can provide a higher caliber of customer service.
While most within the affiliate team are willing to share the business practices that have made them successful, Grandinetti has taken communication about best practices in customer satisfaction to a different level. When new affiliates join the team anywhere in the country, Renewal pays to send them to Sacramento learn from Bob. His willingness to share information and take the time to coach and counsel new affiliates strengthens the Andersen brand of superior customer service.
Not only does Renewal reward affiliates like Grandinetti who deliver consulting and installation of replacement windows to consumers with a superior level of service, the company handles the product development process with the same customer-centric approach. Renewal by Andersen spent almost 50 years developing their signature construction resource, Fibrex® material, a wood fiber and thermoplastic polymer blend that is impervious to fluctuations in temperature and designed to provide the strength and stability of wood with the maintenance ease of vinyl.
Says Grandinetti, "from a quality perspective, the products virtually sell themselves. I think that the reason Halls stands out is because of the pleasure we take in going above and beyond for our customers - we genuinely enjoy seeing a home improvement project come to life and exceed a homeowner's expectations. Going the extra mile for the important people in your life is a reward that everyone can give to themselves every day."
About Halls Window Center: Halls Window Center http://www.hallswindowcenter.com takes great pride in its contribution to the Sacramento area over the years and believes in transparency of business operations. Sacramento residents can also use the company website to locate detailed maps of homes throughout Sacramento that have chosen Halls as their Sacramento window replacement company.
